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Troubleshooting & FAQ
FAQ
As a content creator, who should I contact?Can I upload and use my own templates in AiPPT.com?Does AiPPT offer discounts for students, educators?Does AiPPT.com provide an API?How can I get an invoice for my purchase?Why does my account still show as not subscribed after I upgraded?
Troubleshooting
Why can’t I access premium features after subscribing?Why can’t I download my presentation?Why can’t I reset my password?Why does my account show the Free plan on the AiPPT website after I purchased a paid plan in the app?

Troubleshooting & FAQ

Find answers to common issues and frequently asked questions.


FAQ

  • As a content creator, who should I contact?


  • Can I upload and use my own templates in AiPPT.com?


  • Does AiPPT offer discounts for students, educators?


  • Does AiPPT.com provide an API?


  • How can I get an invoice for my purchase?


  • Why does my account still show as not subscribed after I upgraded?

Troubleshooting

  • Why can’t I access premium features after subscribing?


  • Why can’t I download my presentation?


  • Why can’t I reset my password?


  • Why does my account show the Free plan on the AiPPT website after I purchased a paid plan in the app?

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