Password reset issues are often caused by not meeting the platform’s password requirements.
Step 1. Check the password format
AiPPT.com only accepts passwords made up of letters and numbers.
Special characters such as “! _ -” are not supported. Including these will prevent the system from accepting your new password.
Step 2. Enter a valid password
Create a password using a combination of letters and numbers only.
Make sure there are no spaces or unsupported symbols, then try submitting it again.
Step 3. Retry the reset process
After adjusting the password format, complete the reset process once more.
The system should accept the new password if it meets the requirements.
Step 4. Contact support if needed
When the issue continues even after using a valid format, contact support for assistance.
Providing details about the error can help resolve the issue faster.
Summary
AiPPT.com passwords must use only letters and numbers. Removing special characters usually resolves reset issues.